Terms and Conditions of Sale

1. The service provider

Services are provided by NJ TRANSPORT, a sole proprietorship (EI) run by Nicolas Jayet under the trading name Nice Airport Transfer, an operator of chauffeur-driven vehicles entered in the French VTC register under number EVTC006220059. Full contact details are given in the legal notice.

2. Booking

Bookings are made in advance, online or on request. They must state the passenger’s name, an e-mail address and a telephone number, the pickup and destination addresses, the date and time, the number of passengers and items of luggage and, for an arrival, the flight or train number.

The booking is firm once you receive our confirmation by e-mail or message. Any booking implies acceptance of these conditions, in the version in force on the date of confirmation.

3. Prices

The price is shown in euros before you validate anything, for the route, date, time and vehicle chosen. For a chauffeur at your disposal or a special request, it is stated in the quote, which is valid for the period indicated in it.

• The price includes the chauffeur-driven vehicle, fuel, tolls and the carriage of the luggage declared when booking.
• A night surcharge applies from 8 pm to 8 am.
• Additional undeclared luggage, and stops or detours requested during the journey, may give rise to a supplement.

4. Payment

Payment is made by bank card, online through the secure Stripe platform, or in cash to the chauffeur. We do not store your bank card details.

For business customers, invoices are payable on receipt or on the agreed due date. Any late payment gives rise to penalties calculated at the rate provided for by law and to a fixed charge of €40 for recovery costs.

5. Pickup and waiting time

The chauffeur arrives at the agreed time and address. At the airport, he tracks your flight and adjusts the pickup time to your actual arrival. Waiting time is included in the price for up to one hour after the aircraft lands; beyond that, waiting is charged at €50 per hour.

For other pickups, waiting beyond 30 minutes is charged at €50 per hour.

6. Cancellation and changes

You may cancel or change your booking by contacting us in writing. The following charges apply, depending on the time between your request and the scheduled departure time:

• more than 48 hours before departure: cancellation free of charge;
• between 48 hours and 24 hours before departure: 50% of the price of the service;
• less than 24 hours before departure: 100% of the price of the service.

A change request is accepted subject to availability; it may lead to a price adjustment.

7. Passenger no-show

If the passenger does not appear at the agreed place and time and cannot be reached, the service is considered due in full.

8. Right of withdrawal

In accordance with Article L. 221-28 of the French Consumer Code, the right of withdrawal does not apply to passenger transport services provided on a specific date or during a specific period. The cancellation conditions above apply.

9. Luggage, children and animals

• Luggage must be declared when booking so that a suitable vehicle is provided.
• Child seats and boosters are provided on prior request, stating the age of each child.
• Animals are accepted in a carrier, on prior declaration.

10. Conduct on board

Passengers undertake to respect the chauffeur, the vehicle and the highway code, in particular the wearing of seat belts. The chauffeur may refuse or interrupt a journey if a passenger’s behaviour endangers people’s safety; the service then remains due. Any damage to the vehicle is charged to the person responsible.

11. Liability

We make every effort to keep to the agreed times. We cannot be held liable for a delay caused by an event beyond our control: exceptional traffic conditions, bad weather, an accident, a road closure, a strike or a decision by an authority. The customer is responsible for the information provided when booking.

12. Personal data

The data collected for the booking is processed in accordance with our privacy policy.

13. Complaints

Any complaint may be sent to contact@niceairporttransfer.fr. We undertake to reply as quickly as possible.

14. Applicable law

These conditions are governed by French law. Failing an amicable solution, the dispute falls within the jurisdiction of the competent courts.

These conditions are a translation provided for convenience. In the event of any discrepancy, the French version prevails.

Last updated: October 2026.